New Zealand

New Zealand

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New Zealand

20 Days Starting in London Heathrow and ending in London, UK

Visiting: London, Singapore, Singapore Botanic Gardens, Gardens by the Bay, Auckland, Totara Waters, Ayrlies Garden and Wetlands, Hamilton Gardens, Rotorua, Powhiri Place, Taranaki, New Plymouth, Te Kainga Marire, Hollard Gardens, Pukeiti, Taranaki Garden Festival, Te Kāinga Mārire, Tupare, Nikau Grove, Wellington, Whanganui, Old St Paul's, Wellington Botanic Garden, Kelburn, ZEALANDIA, Museum of New Zealand Te Papa Tongarewa, Picton, Blenheim, Wither Hills, Marlborough, Omaka Aviation Heritage Centre, Christchurch, Christchurch Botanic Gardens Tour, Ohinetahi, Trott's Garden, Lake Tekapo, Jones Family Fruit Stall, Queenstown, Gibbston Valley™ Winery & Restaurant, Lake Wakatipu, Colonel’s Homestead Restaurant, Milford Sound / Piopiotahi, Dunedin

Tour operator:

Brightwater Holidays

Tour code:

BNZG

Guide Type:

Fully Guided

Group size:

6 - 25

Physical rating:

Medium, Moderate

Age range:

1-99

Activities:

Wine Tasting

This tour is no longer available

Tour Overview

For us in the United Kingdom, visiting New Zealand is rather like entering a parallel universe. On the surface, everything appears familiar, but look more closely and you notice subtle differences – an unusual plant, an outlandish insect or a brightly coloured bird – which tell you that you are in fact a long way from home. There are parts of New Zealand that could be anywhere in the British Isles, from a Hampshire country garden to a Highland glen, an illusion which is strengthened by the abundance of familiar place names and by the plants which were imported by the early settlers to make them feel more at home. Yet where in Britain can you find bubbling mud pools and gushing geysers, majestic fjords and glittering glaciers, huge tree ferns and penguin colonies? In addition to viewing some of these natural wonders, we will be taking a close look at the flora of the country, both in its natural habitat and in a cross-section of some of the many wonderful private and public gardens with which New Zealand is blessed. The native flora evolved in isolation here, after the land split from the supercontinent of Gondwanaland some 60 million years ago, and of the country’s 2000 or so flowering plants about 75% are found only in New Zealand. Among the species we can expect to see are Raoulias (Vegetable sheep) and Celmisias, Ranunculus lyalli (Mount Cook Lily), Aciphyllas (Wild Spaniards), Bulbinellas, Chionohebes and Hebes; New Zealand Beech and Tree Ferns, as well as the many non-native plants which gardeners here like to grow alongside the native bush.

Highlights

  • Stopover in Singapore including Gardens by the Bay

  • Sailing across the Cook Strait from North to South Island

  • Wine tasting in the Wither Hills

  • Cruise on Milford Sound

Places You'll See

New Zealand

New Zealand

New Zealand

New Zealand

New Zealand

Itinerary

Expand All
Day 1
Location: London, Singapore

Enjoy access to the airport Executive lounge before we fly from London to Singapore on our overnight flight.

Day 2
Location: Singapore Botanic Gardens
Meals Included: Breakfast

On arrival in Singapore we will be met and taken on a tour of Singapore, which includes visits to Singapore Botanic Gardens, Chinatown and Little India.
Evening at leisure.

Day 3
Location: Gardens by the Bay, Auckland
Accommodation: Overnight Flight

After breakfast visit Singapore’s iconic horticultural attraction, Gardens by the Bay. Spanning 101 hectares, this award-winning venue houses over 250,000 rare plants in an innovative and imaginative way. There are obvious similarities to our own Eden Project, in particular the huge domed conservatories, but other features are strikingly unique, such as the impressive Supertrees. Early evening we will check-in for our overnight flight to Auckland.
Inc. Meals: In-flight only

Day 4
Location: Totara Waters
Accommodation: Hotel
Accommodation Name: Grand Millennium Hotel, Auckland
Meals Included: Breakfast, Dinner

On arrival in Auckland we are met by our coach and local driver/guide to be transferred to our first visit, Eden Garden. Built in an old quarry in the centre of Auckland, Eden Garden sits on the side of Mount Eden, one of the many volcanic remnants within Auckland. Fifty-three years of garden passion has turned an abandoned wilderness into a memorial garden of great beauty and interest.
This evening we enjoy a welcome drink and dinner in the hotel restaurant.

Day 5
Location: Ayrlies Garden and Wetlands, Hamilton Gardens, Rotorua, Powhiri Place
Accommodation: Hotel
Accommodation Name: Distinction Hotel, Rotorua
Meals Included: Breakfast, Dinner

We begin this morning with a visit to Beverley McConnell’s 12-acre country garden Ayrlies, also classified as being of national significance. Maple woodland complements large ponds connected by a tumbling stream and edged in hostas, irises and other damp-loving plants. There are collections of rhododendrons, azaleas, camellias and masses of old roses and other climbers twining through trees and over pergolas. Wandering paths lead to some surprises and garden seats take advantage of delightful vistas with distant views of the sea.
Travelling south from Auckland, we break our journey in Hamilton with a visit to the impressive Hamilton Gardens. The unique theme of Hamilton Gardens is 'the story of gardens' which is explored through a series of five garden collections: the Paradise Garden Collection featuring gardens representing some of the most significant garden design traditions; the Productive Garden Collection representing different aspects of the relationship between people and plants; the Fantasy Garden Collection representing different forms of garden fantasy; the Cultivar Garden Collection featuring the story of plants selected and bred for the garden, and the Landscape Garden Collection with areas representing the different historic interpretations of an idealised landscape.
We continue our journey to Rotorua, also known as ‘Sulphur City’ for the distinctive odour that permeates the city (though you do get used to it!). Rotorua has the most energetic thermal activity in the country with bubbling mud pools, gushing geysers, beautiful coloured hot springs and terrace formations created by mineral water. Rotorua also has a large Maori population whose cultural activities are interesting and accessible as will be witnessed tomorrow evening.
Tonight we are treated to a Maori cultural experience.  We are transferred from our hotel and on arrival enjoy a Powhiri, a traditional Maori welcome, followed by a special meal called a Hangi (Hung-ee = feast).

Day 6
Location: Taranaki, New Plymouth
Accommodation: Hotel
Accommodation Name: Plymouth International Hotel, New Plymouth
Meals Included: Breakfast, Dinner

This morning we head south through the small towns of Piopio and Mokau, to the fertile Taranaki region, dominated by Mount Egmont or Taranaki (2518m). On arrival in New Plymouth we visit Tikorangi, The Jury Garden, home to world-renowned plant breeders, the late Felix Jury (holder of the Veitch gold medal from then RHS) and now Mark Jury. This large landscaped garden has one of the best plant collections in the country and has been rated as a Garden of National Significance.
En route to the hotel visit the amazing structure that is the Te Rewa Rewa Bridge for a photo stop.

Day 7
Location: New Plymouth, Te Kainga Marire, Hollard Gardens, Pukeiti
Accommodation: Hotel
Accommodation Name: Plymouth International Hotel, New Plymouth
Meals Included: Breakfast, Dinner

Today, following breakfast, we will take in a sightseeing tour of New Plymouth, featuring the gardens and beaches of this unique city. The gardens include:
Te Popo is richly under-planted with many rate and beautiful shrubs, bulbs and flowers to complement the shady and sun-filled borders and dell. Ponds, waterfall, fern gully plus a 30m suspension bridge also feature.
Hollard Gardens, the achievement of a lifetime's work by Bernie and Rose Hollard. It is a monument to patience and horticultural skill. It features intimate gardens, hidden paths, expansive lawns and swamp gardens.
Pukeiti (meaning ‘little hill’), which boasts the largest collection of species and hybrid rhododendrons in New Zealand, in flower all year round. Founders Garden features native planting with countless complementary shrubs and plants. One of the pleasures of New Zealand gardens is that they often adjoin the native bush and Pukeiti is an excellent example of this, with bush walks throughout the surrounding natural rainforest.

Day 8
Location: Taranaki Garden Festival, Te Kāinga Mārire, Tupare, Nikau Grove
Accommodation: Hotel
Accommodation Name: Plymouth International Hotel, New Plymouth
Meals Included: Breakfast

Today, following breakfast, we visit a selection of the gardens featured in the Taranaki Garden Festival.
Te Kainga Marire is the only private native garden sanctuary in New Zealand to be rated as a Garden of International Significance. Keen outdoor adventurers, the owners wanted a bird friendly garden design around the ecological groups they had observed in the wild.
Tupare is a beautifully restored garden that surrounds a classic arts and crafts era Chapman-Taylor home, near New Plymouth. Sculpted from a hillside overlooking the Waiwhakaiho River, it is one of the Taranaki region's premier landscaped gardens and features many large mature trees
Nikau Grove – hundreds of nikau palms set the South Pacific theme. Native plantings and lush exotics create splashes of colour and interest throughout this developed 1.5-acre garden.
We return to our hotel where the evening is free for you explore the local dining options at your leisure.

Day 9
Location: Wellington, Whanganui
Accommodation: Hotel
Accommodation Name: Copthorne Hotel, Wellington
Meals Included: Breakfast, Dinner

We will transfer today to Wellington, New Zealand’s capital city. En route we will visit the outstanding Paloma Gardens at Wanganui, which has four distinct areas. The first contains foliage, bamboos, palms, alocasias, ferns and cycads. The second has many species of cyads, e.g. Dioons from Mexico, and species from Madagascar, the Solomon Islands and beyond. Also growing here are Pachypodiums (related to frangipani) with different species flowering most of the year, Euphorbias, and oddities like Welwitschia mirabilis and Dioscorea elephantipes, the climber with the way-out base. The third area is on the north-facing hillside and features succulents, cacti, palm forest and a giant African Lobelia tree. Finally, there is the Paloma Arboretum, with extensive tree plantings.

Day 10
Location: Old St Paul's, Wellington Botanic Garden, Kelburn, ZEALANDIA, Museum of New Zealand Te Papa Tongarewa
Accommodation: Hotel
Accommodation Name: Copthorne Hotel, Wellington
Meals Included: Breakfast

Today, following breakfast, we start with an informative sightseeing tour of the city, including the Parliament Buildings, Old St Paul’s Cathedral, a fine example of 19th century Gothic Revival architecture, the lovely Botanical Gardens, Victoria University and the views from Kelburn. We continue to Otari, or Wilton’s Bush, New Zealand’s only native botanic garden, devoted solely to the cultivation and preservation of indigenous plants. Predominant native trees include mahoe, tawa, kohekohe, rewarewa, hinau and northern rata. Other features at Otari include a fernery, a small Alpine garden, rock garden with adjoining fish pool and a wild garden, all easily accessed by a network of paths and boardwalks.
Later today, we visit the Zealandia Ecosanctuary (formerly the Karori Wildlife Sanctuary). Home to over 225 hectares of regenerating native forest and 40 species of birds, Zealandia is a unique, world-first eco-attraction, providing an excellent opportunity to experience New Zealand’s natural environment just minutes from the capital. On our return to the city we visit The Museum of New Zealand Te Papa Tongarewa, affectionately called simply ‘Te Papa’, where there are some wonderful exhibits and interactive displays. The rest of the afternoon and evening is free to explore New Zealand’s capital city. Take the opportunity to wander the waterfront area or sample some of the excellent shops; visit the vibrant Cuba Street or Courtney Place precincts for a coffee or dinner in a top fine-dining restaurant or quirky café. The Crab Shack and the more up-market Shed 5 on the waterfront are highly recommended for sea food lovers.

Day 11
Location: Picton, Blenheim, Wither Hills
Accommodation: Hotel
Accommodation Name: Quality Hotel, Blenheim
Meals Included: Breakfast, Dinner

Today we leave the North Island as we board a ferry in Wellington harbour out onto the Cook Strait through New Zealand’s only true sound, the picturesque Marlborough Sound into Picton. The bustling port of Picton is the terminal for inter-island ferries, and gateway to the ‘Mainland’, the South Island’s self-proclaimed nickname. Reboarding our coach we continue to Blenheim, the principal town of the Marlborough district. Forty years ago there was hardly a commercial grape grown in this area — today, Marlborough is the top wine-producing area in New Zealand, with its wines winning awards around the world. We visit the sumptuous tasting room and cellar at Wither Hills Vineyards, producers of award-winning Sauvignon Blanc, Chardonnay and Pinot Noir.

Day 12
Location: Marlborough
Accommodation: Hotel
Accommodation Name: Quality Hotel, Blenheim
Meals Included: Breakfast, Lunch, Dinner

Today we enjoy a full day Marlborough Garden tour - East Coast & Awatere Valley. This always popular tour features a selection of large gardens, diverse in climate but all framed by spectacular scenery, from the rolling Pacific to the rugged Kaikoura ranges. The tour includes the well-known gardens of Barewood, Winterhome and Paripuma, all recognised as ‘Gardens of National Significance’ by the New Zealand Gardens Trust. Morning and afternoon teas and a delicious packed picnic lunch complete the experience. Tonight dinner is included at Arbour, a modern and relaxed restaurant with innovative seasonal cuisine with a focus on local producers and purveyors – a real taste of Marlborough.

Day 13
Location: Blenheim, Omaka Aviation Heritage Centre, Marlborough
Accommodation: Hotel
Accommodation Name: Quality Hotel, Blenheim
Meals Included: Breakfast, Dinner

This morning we enjoy another Festival garden tour – this time a half day Urban tour featuring clever and thoughtfully designed smaller gardens. Often brimming with a profusion of luscious foliage and a myriad of spring flowers, this selection of Blenheim’s town gardens provides inspiration aplenty for gardeners wanting to exercise their creative talents on a smaller scale. This is a chance to get behind the hedges and fences and enter a private world of scent and colour.
This afternoon visit Omaka Aviation Heritage Museum to visit the Knights of the Sky and Dangerous Skies exhibitions. The development of aviation and the stories of the men that flew them are brought to life in two distinctive exhibitions. The first features the extensive collection of World War One aircraft and rare memorabilia belonging to Sir Peter Jackson and showcases the talents of WingNut Films and Weta Workshop in Knights of the Sky. The second exhibition, the story of aviation continues with Dangerous Skies in World War II. The aircraft, some exclusive to Omaka, are given the trademark theatrical treatment for which the museum has become famous.
Tonight dinner is included at Arbour, a modern and relaxed restaurant with innovative seasonal cuisine with a focus on local producers and purveyors – a real taste of Marlborough.

Day 14
Location: Christchurch, Christchurch Botanic Gardens Tour
Accommodation: Hotel
Accommodation Name: Distinction Hotel, Christchurch
Meals Included: Breakfast, Dinner

This morning time is available for anyone wanting to do a whale watch tour (additional cost, not included). Then travel down the coast towards Christchurch. On arrival in Christchurch enjoy the sights of the ‘Garden City’, including a visit to the Christchurch Botanic Gardens, where land was first set aside in 1849. The first oak tree was planted in 1863 to mark the marriage of Edward VII and development has continued over the years, including a native New Zealand garden, the Cockayne garden of native alpine plants, the renowned central Rose Garden, extensive herbaceous borders, a floral conservatory and a fernery. More recent additions include an alpine house and a house for bromeliads and orchids.

Day 15
Location: Ohinetahi, Trott's Garden
Accommodation: Hotel
Accommodation Name: Distinction Hotel, Christchurch
Meals Included: Breakfast, Lunch

This morning travel out to Governors Bay, to visit Ohinetahi. Originally owned by one of New Zealand’s first botanists, Mr. Thomas H Potts in 1865, the garden was restored to its former glory by Sir Miles Warren and gifted to the City of Christchurch in 2012. Today, Ohinetahi is as well known for its displays of art, architectural works and sculptures as it is for its magnificent grounds.
Our next garden visit is to Akaunui Historic House and Gardens. The Akaunui garden was originally designed by Alfred Buxton, established over 100 years ago. During the last 15 years major developments have taken place. The garden now covers 6 hectares and includes magnificent old trees (both native and exotic) and a wide variety of recently planted species. There is a pond, a creek and a bog garden, a woodland garden with a large collection of rhododendrons and associated plants; formal and less formal gardens, many roses and a productive vegetable garden. The garden complements the imposing century old double storey brick homestead.
On our return to Christchurch we visit Trott’s Gardens. The Woodland area was developed around a series of gently curving paths. Later the water gardens and finally the English inspired formal gardens. The layout is such that the garden areas are integrated yet contain elements of surprise as the visitor explores.

Day 16
Location: Lake Tekapo, Jones Family Fruit Stall, Queenstown
Accommodation: Hotel
Accommodation Name: Copthorne Hotel and Resort, Queenstown Lakefront
Meals Included: Breakfast, Dinner

A day for spectacular sights as we say farewell to Christchurch and travel through Geraldine and Fairlie, over Burke’s Pass into the vast Mackenzie Basin and the magnificent blue waters of Lake Tekapo. We visit the Church of the Good Shepherd and the statue of the Collie dog, before continuing on through Twizel, Omarama and arriving in Cromwell where we visit Mrs Jones’ Fruit Shop. This amazing shop is a Central Otago icon which also has a lovely rose garden attached – an unmissable stop along the way for quite literally a taste of Central Otago! From Cromwell we follow the Kawerau Gorge Road, into Queenstown – ‘a town fit for a Queen’.

Day 17
Location: Gibbston Valley™ Winery & Restaurant, Lake Wakatipu, Colonel’s Homestead Restaurant
Accommodation: Hotel
Accommodation Name: Copthorne Hotel and Resort, Queenstown Lakefront
Meals Included: Breakfast, Dinner

This morning we visit Chantecler Garden, a twelve acre garden that was supposed to be a 'hobby' in retirement, but has gone beyond that and just keeps expanding. Mike and Maureen have created a themed garden with specific aspects based on plants and garden styles from around the world, thereby giving visitors a unique and rewarding experience. 'Chantecler's' gardens are complimented by mature Redwood, Oak, Beech, Ash, Rowan, Maple, Willow, Birch and many other trees including exotic Conifer. The backdrop of the garden is the magnificent Remarkables mountain range. Next, we visit Gibbston Valley Winery and join a guided tour of the vineyard and winery, completing the experience with a tasting in the caves.  Travel 76 metres underground into the Gibbston Valley Wine Cave.  The rocky schist walls within the cave are lined with barrels of Pinot Noir and Chardonnay still reaching their prime.  With constant humidity and a temperature of around 14 degrees Celsius, the cave provides a perfect haven for the maturation of these wines as well as providing a unique atmosphere for wine tasting.  The afternoon is at leisure. This evening we take a cruise across Lake Wakatipu on the steamer TSS Earnslaw to Walter Peak Station to dine at the Colonel’s Homestead – this has proved to be one of the absolute highlights of this tour.

Day 18
Location: Milford Sound / Piopiotahi, Queenstown
Accommodation: Hotel
Accommodation Name: Copthorne Hotel and Resort, Queenstown Lakefront
Meals Included: Breakfast, Lunch, Dinner

Today we have a most rewarding day when we enjoy one of the undoubted highlights of our tour as we depart for Milford Sound. The journey there is an experience in itself as we travel through the breathtaking alpine scenery of the Milford Road. On arrival at Milford Sound we will join our boat for a 2½ hour cruise, which will take us the 16km from the head of the fjord to the open sea and back again, with a picnic lunch on board included. The Maori attributed the creation of the fiords to a “titanic mason”, Tute Rakiwhanoa, who hewed out the steep sided valleys with keen edged adzes. No other explanation seems to fit, as it is impossible to comprehend the scale of the geological events that created this seemingly perfect sculpture, as sheer cliffs rise vertically from the ocean. We advise you to take spare memory cards today as the photo opportunities are simply endless! Return to Queenstown.

Day 19
Location: Christchurch, Dunedin, Singapore

Sadly our tour of New Zealand comes to an end today as we join our homeward flight from Dunedin. We fly via Christchurch and have a brief stop in Singapore before continuing to London.

Day 20
Location: London

We will arrive in London early this morning and disperse or transfer to flight connections.

What's Included

  • Services of a professional tour manager

  • Accommodation

  • Comfortable coach travel throughout

  • Meals - as per the itinerary

  • All Domestic Transportation (including internal flights)

  • Drinks with Meals

  • Entrance Fees

What's Not Included

Check out our Q&As

  • Are airport transfers included in this tour?

    Yes

  • Are flights included in this tour?

    Yes

  • Are all entrance fees included in the price?

    Yes

  • Are the local guides on the tour English speaking?

    Yes

  • Are children permitted to take part in the tour?

    Yes

  • Will I receive more details of the holiday before I travel?

    You will receive detailed joining instructions around 10 days prior to you departure, but you are of course welcome to contact us at any time should you have any queries.

  • What facilities do your coaches have?

    Generally, our coaches have reclining seats, air-conditioning and toilets, however this cannot always be guaranteed as sometimes we have to use smaller vehicles. Toilets are recommended for emergency use only and regular comfort stops will be made throughout your holiday while travelling around.

  • Do I have to go on the included excursions?

    Absolutely not. You are more than welcome to spend the day at your hotel or exploring independently should you wish. All we ask is that you inform your Tour Manager, so they are not left waiting for you to join the group.

  • Is there time to relax?

    Although our itineraries may seem jam-packed, boasting access to some of the most exclusive sites across the UK and beyond, a Brightwater Holiday is just that: a holiday. Each trip will counter in more than enough free-time for you to explore places at your own leisure. And with most nights and the majority of meals being included in our tour prices, you can relax in hand-picked accommodation.

  • Do I need to be an expert?

    Absolutely not! Although some of our tours are specifically focused on one thing, all you need to enjoy a Brightwater holiday is interest and bags of enthusiasm! Even on our most specialist tours, we take travellers from all skill levels, from experts to beginners.

  • How fit or active do I need to be for one of your holidays?

    You need to be able to get on and off the coach unassisted, and most – but not all – coaches have a kneel facility that lowers the front step for ease of boarding

  • Do you have self-drive holidays?

    Yes, we do – tailored to your exact requirements!

  • What’s the luggage allowance on your coaches?

    There’s no fixed limit, but we generally say one large suitcase to go in the luggage compartment and a smaller bag that you can take onto the coach with you. For flight-inclusive holidays, we include a luggage allowance of at least 20kg.

  • Where are your departure points?

    UK garden holidays generally depart from London, with additional pick-ups depending on the route of the coach, while holidays to Scotland depart from Glasgow, Edinburgh and Perth, with Dundee, Inverness and Aberdeen sometimes included. All Eurostar holidays depart from London St. Pancras and flight-inclusive holidays depart from one or more of the main London airports, with regional flights .

  • What about the company that will be kept?

    For single travellers, those with a companion or even those travelling in a larger group, you'll find that the signature of any Brightwater Holiday is the company. You won't ever be travelling with a group of strangers, instead, you'll find yourself surrounded by like-minded people with a strong shared interest who will soon become your firm friends.

  • What is a Brightwater Holiday?

    Bursting with enthralling, educational and enlightening itineraries, a Brightwater Holiday, by its very nature, is packed with bucket-list-worthy destinations, behind the scenes passes and expert-led experiences. From creating bespoke quality garden and special interest tours for groups and individuals alike, we have made it our business to make our guests' travel dreams come true.

  • Why is there a single supplement?

    Unfortunately, single room supplements are charges that are often imposed on us as a company when we book rooms for group holidays. However, most hotels do charge less for single occupancy, and we always pass this saving on to our solo travellers in the form of a modest single supplement.

  • How much are your optional excursions?

    Prices start from as little as £20, but please contact our friendly team for questions about specific itineraries or excursions.

  • Can I pre-book my coach seats?

    Yes, you can. In the case of front seats, guests with limited mobility are given priority. Please get in touch with our friendly team to discuss any requirements you may have.

  • How to get there? Easy!

    With a Brightwater Holiday, the journey is just as important as the destination and we make getting you to your tour start point easy. From organising group flights and individual travel plans, to offering accessible local departure and pick-up points, we go out of our way to ensure that your journey is as convenient and hassle-free as it can be.

  • Do I need to have travel insurance?

    Travel insurance is required for all overseas holidays and is also strongly recommended for UK holidays – primarily to protect yourself against cancellation charges should you be unable to travel.

Reviews of this Operator

Trusted Customer  

Brightwater Holidays offers great value

28-Nov-2019

I would highly recommend Brightwater Holidays. It offers excellent service and value for money. This was my first tour as I normally arrange holidays myself, but this tour - which was to the gardens of Kent and Sussex - was a very pleasant change of pace.

Feefo Trusted Reviews
Brightwater Holidays Customer  

My experience with Brightwater Holidays

08-Aug-2019

The tour was well managed, the sites visited were all interesting and linked to the theme of the Picts and their place in history, the hotel was comfortable and the coach journeys were well paced. I have been with Brightwater before and will certainly travel with them again

Feefo Trusted Reviews
Alan Hawkes (Google Reviewer)  

We were on the Tour...

28-Aug-2022

We were on the Tour of the Outer Hebrides. We had a great experience, in no small part due to the excellence of the tour manager and driver.

Brightwater Holidays Custome  

Wonderful experience with brilliant information

31-Jul-2019

The most important factor was an amazing guide in Alastair Walker whose knowledge and care for clients was fantastic. The whole trips are superbly organised

Feefo Trusted Reviews
David MacLennan (Google Reviewer)  

Noted a comment on taking...

23-Aug-2023

Noted a comment on taking coaches on A814 by a local person who didn't know the facts: When the A82 was blocked and the POLICE divert you onto that road you do as instructed not what a you know are tight roads but they only way to your destination as intructed by officials. We know this route is not suitable for large vehicles but the driver does as instructed by someone in authority.

Eric Webb (Google Reviewer)  

Recent (September 2023) Scottish holiday...

07-Oct-2023

Recent (September 2023) Scottish holiday not so good. Various 'issues' to do with scheduling and organisation. I'm happy to report however that - after an interval - a letter expressing disappointment brought a full response - including a generous refund. So - with fingers slightly crossed - we'll be booking with Brightwater again in due course.

Kevin Barrett (Google Reviewer)  

The recent tour in Northumberland...

30-Sep-2023

The recent tour in Northumberland turned out to be a shambles. Our South London driver took us to Newcastle, but no guide to meet us. Next day still no guide and the bus driver attempted to salvage the tour the best he could despite having no knowledge of the attractions. Fortunately one of the passengers Googled the tides for Holy Island. No holiday guide ever showed up. Coach and hotel were fine. Do these people only offer self guided tours? Take Shearings next time.

ALEXANDRA MCQUEEN (Google Reviewer)  

Been trying to get a...

17-Oct-2023

Been trying to get a reply from them for over a week. Booked Xmas tour, confirmation said pick up subject to numbers, they never said anything when booking and theyve been paid in full. Would not recommend!

Dp Green (Google Reviewer)  

I had heard this company...

20-Feb-2024

I had heard this company was a nightmare to deal with, but thought I'd give it a go. Signed up for a tour, then emailed them about how to pay off the balance. No response to 3 emails. I've never encountered a tour company that ignored questions on how to pay off a balance. Looked into other reviews and found many complaints about cancelled tours and refusals to refund deposits.

Kieran Thompson (Google Reviewer)  

Two of your tour busses...

26-Jul-2021

Two of your tour busses used the A814 from Garelochhead to Arrochar on 24th July 2021. This route is not suitable for large vehicles and your drivers should not have taken the huge coaches that way. There are clear signs at both ends of the road indicating it is not suitable for HGV's. Our car had to go off into the soft verge to allow your coaches to pass. Please amend your routes to avoid this road in future.

Book with Confidence

  • Transfer as credit to Future Tours

    Brightwater Holidays allows you to transfer existing payments to a future tour to avoid cancellation fees if you can't travel and inform brightwater holidays, 25 days before departure.

  • Low Deposit

    Brightwater Holidays requires a minimum deposit of 15% or the full booking value, whichever is less, with the final balance not due until 70 days before departure.

  • Cancellation Policy

    We don't charge a cancellation fee, here is a summary of brightwater holidays charges.

    At 40 days before tour starts: Forfeit 50% of booking price.

    At 7 days before tour starts: Forfeit 100% of booking price.

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